How and when consulting is delivered

Updated October 3, 2026

1. Start and scheduling

After plan, billing, payment and initial information are confirmed, we schedule the first remote call of up to 45 minutes on business days. It counts toward the first week's calls, not an extra meeting. Client availability and information delays are handled in writing.

2. Weekly frequency

Essential: 1 call per week; Professional: 2; Strategic: 3. A service week is a successive 7-day block from activation. One-time lasts one week; weekly subscriptions renew every 7 days; monthly runs until the next billing date and includes calls in the final partial week.

3. Materials

We email the assessment and prioritized action plan within 5 business days after the first meeting and receipt of necessary information. In later weeks, we send a guidance summary within 2 business days after that week's last call.

4. Channels and limits

Individual video calls on business days, with email/WhatsApp for scheduling and clarifying the plan. No public livestreams, 24/7 support, campaign execution or profit/revenue guarantee. If VGB cannot provide a call, we arrange a replacement at no cost or a proportional remedy, without limiting legal rights.

5. Payment and cancellation

The form does not take payment. An actual checkout must show price, BRL, billing mode and next renewal date. Subscriptions can be canceled before the next charge without penalty; see our refund policy.