Cancellation and refunds

Updated October 3, 2026

1. Billing modes

A one-time week lasts 7 days with no renewal. Weekly subscriptions renew every 7 days; monthly subscriptions on the corresponding calendar date each month. Confirm plan, price, next charge and policy at checkout before payment. The inquiry form does not charge.

2. How to cancel

Request cancellation at contato@vgbnetworking.com or WhatsApp +55 (21) 97357-0382 before the next charge. There is no penalty; renewal stops and service continues until the paid period ends. If you request cancellation after a new charge, any refund for the new period is reviewed under legal rights and services delivered.

3. Statutory withdrawal

Where Brazilian consumer law applies, we respect its Article 49 withdrawal right under statutory conditions and deadlines. Service commencement does not automatically remove mandatory rights.

4. Not started or partly delivered

Before the first call and any assessment work starts, we offer a full refund. After work starts, we assess the proportional value of undelivered calls, written plan and remaining follow-up time without limiting legal rights. We provide the calculation in writing.

5. Timing

We acknowledge the request within 2 business days and communicate a decision within 5 business days after receiving the required information, or sooner if law requires. When due, we request a refund through the original payment method within 10 business days of a favorable decision, subject to shorter legal deadlines. The issuer controls card posting times.